Customer Care Advisor

Hi There!

Jamie Frazier — Our Customer Care

                                       Advisor

 

Jamie Frazier is the heart of RVision Homes’ customer care experience. With over a decade in the homebuilding industry — including eight years in flooring and warranty scheduling — she brings both expertise and empathy to her role as Customer Care Advisor.

Her path to RVision was a natural one. While leading warranty and scheduling teams for a flooring company, Jamie frequently worked alongside RVision Homes and developed a strong respect for the company’s values and commitment to quality. That connection eventually inspired her to join the team, where she’s proudly served homeowners since 2023.

Today, Jamie manages the entire post-closing care process, from sending personalized homeowner packets and coordinating 30-day walk-throughs to scheduling service requests, landscaping installs, and even cabinet layout reviews before construction begins. Her diligence ensures no detail is overlooked, and her approachable nature provides every homeowner with confidence and peace of mind.

At RVision Homes, Jamie isn’t just coordinating service — she’s building relationships, making sure each family continues to feel the care and craftsmanship that define the RVision name.

"We love the house RVision Homes built for us. They are definitely the go-to home builder in the Magnolia area. Love every bit of our custom home. Their design process was easy to follow and we highly recommend using them!"
C. Newell - Magnolia, TX
"We bought a spec house, our first NEW home and we are extremely happy! We have been in the house for a month and RVision has been amazing. The HOA wouldn't give me blank forms before our closing so I could get a jump on having a fence installed. Justin and Mandi not only got the forms but got the HOA approval for the fence for us before closing. I had a small issue and sent an email at 7am thinking someone would call me in the afternoon but no...I had a call back within 15 minutes. Building a pretty house is one thing but the outstanding customer service we have received means everything to the customer. These guys are awesome!"
M. Barrett - Willis, TX
"RVision Home Builders have the highest integrity and professionalism. They are knowledgeable of all aspects of the building process and the actual construction. You never have to worry about anything. When we first met them and discussed what our thoughts were for our new home, they were attentive and supportive through the entire construction process. They made building our new home very enjoyable."
J. Duncan - New Waverly, TX
"We looked at 9 custom homebuilders and chose Rvision Homes because of their flexibility on design. After visiting the other model homes and finding out everything was already included like the farmhouse sink, brick element walls, landscaping and on and on. All these items and more were upgrades with the other builders we visited. Do your family a favor, before you sign a contract with another homebuilder, contact RVision homes, you will notice the difference immediately. This is our final home and one we are very very proud of!!!"
P. Williams - Montgomery, TX

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