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Customer Care Advisor

Hi There!

Jamie Frazier — Our Customer Care Advisor

Jamie Frazier is the heart of RVision Homes’ customer care experience. With over a decade in the homebuilding industry — including eight years in flooring and warranty scheduling — she brings both expertise and empathy to her role as Customer Care Advisor.

Her path to RVision was a natural one. While leading warranty and scheduling teams for a flooring company, Jamie frequently worked alongside RVision Homes and developed a strong respect for the company’s values and commitment to quality. That connection eventually inspired her to join the team, where she’s proudly served homeowners since 2023.

Today, Jamie manages the entire post-closing care process, from sending personalized homeowner packets and coordinating 30-day walk-throughs to scheduling service requests, landscaping installs, and even cabinet layout reviews before construction begins. Her diligence ensures no detail is overlooked, and her approachable nature provides every homeowner with confidence and peace of mind.

At RVision Homes, Jamie isn’t just coordinating service — she’s building relationships, making sure each family continues to feel the care and craftsmanship that define the RVision name.

"Our experience with RVision was nothing but positive. From the beginning our salesman Scott was personable and showed a genuine interest in helping us build our dream home. Justin and James guided us through the construction process and helped us make good decisions about our change orders and the construction process. Amanda and Denise handled all of our questions regarding money, permits, dealing with the bank, etc. and we never really had to do much but sign on the dotted line. At the end the owners visited us at the house to make sure everything was ok and made sure we were happy with the finished product. There is no perfect house builder, but RVision came pretty close with their concern and skill that helped us build a masterpiece. Most importantly, I never distrusted them. As a skeptical attorney, it is rare to find someone, much less a whole company that you can trust to do the right thing I wholeheartedly recommend them."
E. Mathis - The Woodlands, TX
"I wanted to thank everyone at RVision Homes, Ryan and Gretchen made this experience unbelievably easy, and less stressful then we imagined. Every one of our friends and family compliment us on all the details. The pictures on RVisions website don't do them justice. We are proud to own one!!!!!"
P. Baker - Cat Springs, TX
"They get an A plus in my book. Service was pleasant and efficient. Their honest approach to answering some of my questions is very much appreciated. I will recommend them to my friends and family. All in all, the quality was excellent and they made me very comfortable during the entire process."
Jonathan M. - Willis, TX
"The entire team at RVision Homes is amazing. Great group of people!"
M. Hines - Huntsville, TX

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