Customer Care Advisor

Hi There!

Jamie Frazier — Our Customer Care

                                       Advisor

 

Jamie Frazier is the heart of RVision Homes’ customer care experience. With over a decade in the homebuilding industry — including eight years in flooring and warranty scheduling — she brings both expertise and empathy to her role as Customer Care Advisor.

Her path to RVision was a natural one. While leading warranty and scheduling teams for a flooring company, Jamie frequently worked alongside RVision Homes and developed a strong respect for the company’s values and commitment to quality. That connection eventually inspired her to join the team, where she’s proudly served homeowners since 2023.

Today, Jamie manages the entire post-closing care process, from sending personalized homeowner packets and coordinating 30-day walk-throughs to scheduling service requests, landscaping installs, and even cabinet layout reviews before construction begins. Her diligence ensures no detail is overlooked, and her approachable nature provides every homeowner with confidence and peace of mind.

At RVision Homes, Jamie isn’t just coordinating service — she’s building relationships, making sure each family continues to feel the care and craftsmanship that define the RVision name.

"It is important to me to take this time to appreciate and thank you for building my beautiful home here in Texas Grand Ranch. I could not be more pleased. My living space was designed just for me yet is spacious to accommodate friends and family. All through the building process, Pete kept me informed, and took the initiative to ensure the build went according to my preference when I could not be here. If I had concerns, Pete took care of it. He is always a step ahead of the problem. I have moved into a functional lovely living space. "
M. Shaver - Huntsville, TX
"My wife and I are very happy we chose RVision to build our home and would happily recommend them to friends and family! Being able to spend time in the design center picking out all our options prior to even breaking ground made the rest of the building process so easy as we knew what to expect during the build process. Working with Chris (Construction Manager) and Scott E. (BOYL Specialist) through the process was also very help as they kept in communication with us on the progress of the build and happily answered any questions or concerns we had along the way. We are now living in our home and can’t be happier with our choice!"
Eric - Conroe, TX
"We love the house RVision Homes built for us. They are definitely the go-to home builder in the Magnolia area. Love every bit of our custom home. Their design process was easy to follow and we highly recommend using them!"
C. Newell - Magnolia, TX
"I wanted to write this review because I know there are a lot of women out there like me who have been overwhelmed with trying to select an honest builder to build my your home on property. I researched builders for nine months and met with 11 separate homebuilders. What a mess, you talk about the shell game, every builder had a separate gimmick. Some had allowances... allowances... that was an experience, who has 30 hours a week to drive around Houston only to find out...anything good wasn't "in our allowance" it was extra, and extra. Everything. Some builders gave us a price for our site improvements [never visiting our homesite] They said this was anowance. more nonsense and no fixed pricing.....now I was really frustrated and about to give up. My husband heard from a golf buddy that he used RVision Homes to build and was over complimentary...of course we were very skeptical but agreed to go to on of their build on your lot seminars. Gretchen one of the owners hosted the seminar. They had a person there to explain site costs as well as a very genuine lady named Heather from the mortgage company. We felt at home the moment we walked in the door. Turnkey builder...they do everything from provide you with a fixed price site evaluation to work with the lender to get your loan approved. We cannot say enough about the processes. If you want to narrow your builder search, we highly recommend you put RVision in your early search."
G. Pendergrass - Conroe, TX

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