Customer Care Advisor

Hi There!

Jamie Frazier — Our Customer Care

                                       Advisor

 

Jamie Frazier is the heart of RVision Homes’ customer care experience. With over a decade in the homebuilding industry — including eight years in flooring and warranty scheduling — she brings both expertise and empathy to her role as Customer Care Advisor.

Her path to RVision was a natural one. While leading warranty and scheduling teams for a flooring company, Jamie frequently worked alongside RVision Homes and developed a strong respect for the company’s values and commitment to quality. That connection eventually inspired her to join the team, where she’s proudly served homeowners since 2023.

Today, Jamie manages the entire post-closing care process, from sending personalized homeowner packets and coordinating 30-day walk-throughs to scheduling service requests, landscaping installs, and even cabinet layout reviews before construction begins. Her diligence ensures no detail is overlooked, and her approachable nature provides every homeowner with confidence and peace of mind.

At RVision Homes, Jamie isn’t just coordinating service — she’s building relationships, making sure each family continues to feel the care and craftsmanship that define the RVision name.

"RVision is a wonderful group to work with. They take your ideas and dreams, and offer ideas that you may have never thought about. They are very knowledgeable of the industry, communicate throughout the process, and truly take ownership in your goals and dreams, as though they are their own. We have referred them to some of our clients and love the work they do and feel comfort that they take good care of those we have sent to them."
John R. Bach - Magnolia, TX
"It is important to me to take this time to appreciate and thank you for building my beautiful home here in Texas Grand Ranch. I could not be more pleased. My living space was designed just for me yet is spacious to accommodate friends and family. All through the building process, Pete kept me informed, and took the initiative to ensure the build went according to my preference when I could not be here. If I had concerns, Pete took care of it. He is always a step ahead of the problem. I have moved into a functional lovely living space. "
M. Shaver - Huntsville, TX
"The entire team at RVision Homes is amazing. Great group of people!"
M. Hines - Huntsville, TX
"They get an A plus in my book. Service was pleasant and efficient. Their honest approach to answering some of my questions is very much appreciated. I will recommend them to my friends and family. All in all, the quality was excellent and they made me very comfortable during the entire process."
Jonathan M. - Willis, TX

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